Accessibility Statement

This accessibility statement applies to the Dental Educational Supervisor Approval Process (DESAP) application.

This website is run by Health Education and Improvement Wales (HEIW). We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Parts of some pages may not work well with Assistive Technologies such as screen readers
• Some menus are not fully accessible
• Some buttons and links do not have accessible descriptions
• Some pages contain text that has poor colour contrast
• Some pages contain headings that are not logically ordered
• Some pages are not fully usable with the keyboard
• Some pages have an illogical focus order
• Secondary menu items change order when an item is selected
• Some forms have error messages or labels that are not clear
• You cannot modify the line height or spacing of text
• Most older PDF documents are not fully accessible to screen reader software
• Live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• Email: heiw.people@wales.nhs.uk
• Telephone: 03300 585 005

We'll consider your request and get back to you in a maximum of 30 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: heiw.digital@wales.nhs.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We are looking into the option to provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Health Education and Improvement Wales (HEIW) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The ‘non-compliances and exemptions’ are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following Non-compliance issues:

• Some form fields are missing labels - WCAG Reference: Success Criterion 2.4.6 Headings and Labels (Level AA)
• Some button tags are empty - WCAG Reference: Success Criterion 2.4.4 Link Purpose (In Context) (Level A)
• Some form labels are orphaned - WCAG Reference: Success Criterion 2.4.6 Headings and Labels (Level AA)
• There are some empty table headers - WCAG Reference(s): Success Criterion 1.3.1 Info and Relationships (Level A)
• Unlabelled select element - WCAG Reference(s): Success Criterion 2.4.6 Headings and Labels (Level AA)

We aim to have these failings corrected by June 2023.

What we are doing to improve accessibility

It is our intention to continue to improve accessibility with regular internal and external audits.

Preparation of this accessibility statement

This statement was prepared on January 2023. It will be reviewed again in June 2023. This website was last tested in January 2023. The test was carried out by the HEIW Digital Development Team using the WAVE, axe, SortSite and Lighthouse accessibility tools.